Exam Scheduling
Candidates must schedule their examination with HMDCB's testing partner, PSI Candidate Services. Examinations are delivered by computer at PSI Assessment Centers located throughout the U.S. and other select countries. Exams are administered by appointment only. Available dates will be indicated when scheduling and seats are limited, so schedule as soon as possible.
IMPORTANT: Within 3-5 business days of HMDCB receiving your completed application and payment, PSI will send you an email confirmation that will include your unique Candidate ID number that will be needed to schedule your exam. When scheduling, be prepared to provide your Candidate ID, and preferred location, date, and time. Note: if you apply via the Practice Pathway, please wait to schedule your exam until your hospice administrator attest to your practice hours. You will receive an email confirmation from HMDCB once this step is complete.
Schedule an Exam
1. Online (preferred): visit PSI's scheduling portal at https://test-takers.psiexams.com/hmdcb. You can also follow this step-by-step guide to schedule online.
2. Email: send a message to This email address is being protected from spambots. You need JavaScript enabled to view it. and a PSI rep will contact you directly to help you schedule.
3. Phone: call PSI at 855-579-4641 and a rep will help you schedule.
Scheduling Issues
If you experience any issues or challenges scheduling your exam, please contact HMDCB staff at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 847-375-6740.
Special Accommodations
If you need to request special accommodations, click here to learn how to schedule your examination with PSI.
Reschedule or Cancel an Appointment
Candidates can reschedule or cancel their exam appointment at least two business days prior to their originally scheduled appointment. Follow this step-by-step guide or call PSI at 855-579-4641 to reschedule or cancel your appointment. Please note, appointments cannot be rescheduled by email and candidates must reschedule within the current year's testing window.
