Scheduling Your Exam

Within 15 business days of receiving your completed application and payment, HMDCB's testing company partner, PSI Candidate Services, will send a confirmation of eligibility notification including instructions on how to schedule your examination. Once you have received notification from PSI, you will be able to schedule your examination. Below are the three ways you can schedule your exam:

1. Call PSI at 855-579-4641
2. Schedule online by following this step-by-step guide
3. Email This email address is being protected from spambots. You need JavaScript enabled to view it. and a PSI rep will contact you directly to help you schedule

When scheduling an examination appointment, be prepared to confirm a location and a preferred date and time for testing. Candidates will be asked to provide their unique identification number which is provided in the confirmation of eligibility notification or can be found under the Exam Details section in the My HMDCB Certification Center.

Examinations are delivered by computer at more than 300 PSI Assessment Centers located throughout the United States. Computer examinations are administered by appointment only Monday through Friday at 9:00 am and 1:30 pm. Saturday appointments may be scheduled based on availability. Available dates will be indicated when scheduling your examination, and are on a first-come, first-served basis.

Special Accommodations

If you need to request special accommodations, click here to learn how to schedule your examination with PSI. 


Candidates who wish to change test center locations or reschedule their appointment for a different date or time within the testing window may do so by calling PSI at 855-579-4641 at least two business days prior to the scheduled appointment. Your appointment cannot be rescheduled by email. Please note candidates must reschedule within the current year's testing window. See page 7 of the Candidate Handbook for additional details on rescheduling.

"Our physicians use the knowledge they have acquired through certification to improve patient outcomes and to provide on-going education to interdisciplinary team members. This continual learning helps to ensure our patients receive the highest quality in hospice care services."

Lynn Knodle, CHPCA
CEO, Serenity Hospice & Home