Scheduling Your Exam

Within 15 business days of receiving your completed application and payment, HMDCB's testing company partner, PSI Candidate Services, will send a confirmation of eligibility notification including instructions on how to schedule your examination. Once you have received notification from PSI, you will be able to schedule your examination either online at or by calling 855-579-4641. You can also email PSI at This email address is being protected from spambots. You need JavaScript enabled to view it.

For a step-by-step guide on how to schedule your exam, view this document. 

Examinations are delivered by computer at more than 300 PSI Assessment Centers located throughout the United States. Computer examinations are administered by appointment only Monday through Friday at 9:00 am and 1:30 pm. Saturday appointments may be scheduled based on availability. Available dates will be indicated when scheduling your examination, and are on a first-come, first-served basis.

When scheduling an examination appointment, be prepared to confirm a location and a preferred date and time for testing. Candidates will be asked to provide their unique identification number which is provided in the confirmation of eligibility notification.


Candidates who wish to change test center locations or reschedule their appointment for a different date or time within the testing window may do so by calling PSI at 855-579-4641 at least two business days prior to the scheduled appointment. Your appointment cannot be rescheduled by email. Please note candidates must reschedule within the current year's testing window. See page 7 of the Candidate Handbook for additional details on rescheduling.

"Our physicians use the knowledge they have acquired through certification to improve patient outcomes and to provide on-going education to interdisciplinary team members. This continual learning helps to ensure our patients receive the highest quality in hospice care services."

Lynn Knodle, CHPCA
CEO, Serenity Hospice & Home